Saturday, February 20, 2021

A memorable token from Tokenz.com! Site & Product Review

Have you ever bought Indian mithai online? I had never, have always relied on my parents buying them from offline stores they trust. But I bought Kaju katli and besan laddu online and I love the quality! So convenient especially since we still want to avoid crowded places.

I also got a buddha statue from their website, I simply fell in love with the serenity and calmness the serene buddha idol displays and reflects! Definitely need such energies in my life, to be able to feel peaceful amongst all the chaos.

Delighted to have discovered yet another amazing, unique gifting portal! Why gift the common options like flowers or cake when you can craft a joyful experience with Tokenz.com.

Their website has a wide range of offerings like paintings, idols, jewelry and jewelry boxes, clutches, fragrances, skincare, and my fav section - food! Dry fruits, mithai, and biscuits/cookies to name a few options.

Buddha idols are said to bring peace and harmony to your home, and there are different variations of Lord Buddha - meditative, laughing, praying, serene, and so on. Each represents something different, and while I am no expert, I believe the serene buddha form represents inner peace and harmony - which I believe we all need!

The brass idol is actually heavy to lift for its size, so you know it is made of solid metal and the cut-work for the clothing is simply beautiful, as I mentioned earlier, I just fell in love with it when I saw it on the website. 


I personally like homemade delicacies more, and badaam katli more than kaju kalti. But both besan laddu and kaju katli are my kids favorites! In fact he calls katli - diamond. He totally loved both the sweets, so it is kid-approved surely! The rest of us need to control our sugar intake, lucky kiddo!

The mithai is packaged very nicely, making sure they don't get messy or damaged in transit. 

I placed the order and in a matter of 3-4 days it was delivered to me as well. Do explore their range of products, for your own home or if gifting to someone else! I am surely going to try more of their food range soon, and maybe their Khadi skincare range too.

Wednesday, February 17, 2021

How to file a consumer complaint in India, and WIN!

Most of us make purchases online, ranging from small denominations like an Rs.50 mobile phone recharge to buying the most expensive gadgets too (I am sure that day is not far behind when cars or houses are purchased online too!)

And if you are making transactions online almost daily, you must be hearing of cases of fraudulent websites, orders that were never honored, refunds that were never given, or the wrong product and other woes. More often or not, you will try to reach the brand's customer care via email or phone or social media and if still no luck then you will leave it (unless you have a lawyer friend or strong connections and there is a big amount involved).

Though I am fortunate to usually have good experiences mostly while making the numerous purchases I make online (I bought some of my wedding outfits online, mind you), there was a recent experience that left me bitter but I resolved to do something about it, and want to share my experience with you'll in case it helps.

Site: Apple India's official online store.

Item purchased: iPhone 12 Pro Max Magsafe Leather Cover

Issue: I had purchased an iPhone 12 Pro right from the Apple India official online store, and a few days later I ordered the adaptor (they no longer include one with the phone) and a MagSafe case. My hurried mistake while ordering was that I did not notice that instead of iPhone 12 Pro, I placed an order for iPhone 12 Pro Max case (both phones look exactly the same, sans the size difference) and the price for both covers was also the same. The cover arrived soon, and I only realized that it was the wrong model when I went to open the box and saw what was written on it.

The cover costs Rs.5900 which is a huge amount for someone like me (you would get a starting end android phone in as much!) so I pleaded my case to apple's customer care (their chats are largely flawed, there is no email, none responds to social media/tweets, so telephonic is pretty much the only way).

The first time I explained my situation, the customer support executive heard me out and wanted to help, and told me she would try to make an exception in my case by talking to her seniors. When I did not hear back from her on days, I called them again, my hopes raised, only to know that no such commitment was made and their policies state that they cannot make any refund or exchange in this scenario.

I was furious for two reasons - one being that the previous person did give me hopes, and second being that had this been Apple's policies for the US, they would have happily taken away the case back even if I opened the packaging. Not to forget that I indeed had purchased the phone from their website, which was in their records, this is the least they could do to support a customer instead of making the experience sour.

I had almost given up and was trying to find a buyer through my own contacts, but no luck (fortunately).

Resolution: Someone told me about consumer complaint forums, and I decided to give it a shot. You first need to sign up on - https://consumerhelpline.gov.in/ or download their app and register. Do not expect an impressive shiny website, but it works.

Next, you need to submit your complaint by sharing all details possible, date of purchase, invoice details, issue, and all supporting evidence. That is all, your case is registered with them.

I did not hear back for days, and then I got a notification that my case was escalated to the next step which made me hopeful. A few more days passed, and there was no intimation or update of any kind after which out of the blue I received a call from Apple's International team, who told me that they will exchange the product and give me the right product as soon as the return is made! I could hardly believe my ears, Justice had been served!

Soon the original wrong product was picked up from my address, and the correct model's case is finally delivered to me, 2 months to get a resolution but still better than Rs.5900 going down the drain.

It is indeed a powerful feeling to know that as a consumer if you are right and deserve resolutions, there are means to get it done. I am grateful to the consumer forum team, and by the way, did I mention that they do not charge any service fee/cost to get the resolution?

So next time you are wrongly charged, duped, or not given proper resolution and have tried all other means, do try making a grievance application here. I would remind you to be patient, and I would also urge you not to misuse the facility by making false claims.

Tuesday, January 19, 2021

Lego Super Mario Starter Course - Rental with Brickz On Wheels

 I recently stumbled upon a lego rental service called Brickz On Wheels. It is the perfect option for parents who do not want to spend or buy the set at the full price, if the kids play with it only initially for the first few days or weeks and then forget all about it (Typical kids!).

How the rental works: you pay the one-time rental of subscribing to their 3-month silver/gold plans + pay a deposit. Then you select from the variety of sets available, and they will ship it to your address.

Watch this unboxing + building video we made for the Lego Super Mario Starter Course we rented:


Pros of renting a lego set:
  • You/Your child gets to play with more lego sets and get variety rather than sticking to one at the same price. So overall, cost-effective.
  • You don't have to worry about storing the sets, if you lack space, you play and you return it back.
  • Since the child is aware that they have the set only for a couple of weeks, they will utilize those 2-3 weeks very well in playing with the set instead of spending time on a screen.
  • If you are a serious lego collector, this is a good opportunity to try the set before you consider buying it.
Cons of renting a lego set:
  • I think the only thing to take care of and remember is, if your child is between the age group of 6-8, they are not matured enough to keep all the pieces properly, and there is a chance of pieces going missing if you aren't there to monitor. If you do not return all the pieces, the set cannot be used by others, and money may be deducted from your deposit depending on how many pieces are missing.

So, as long as the kids are careful, understand, and take responsibility for keeping the set properly, and you are attentive and present when they're playing (for the younger lego fans) - then do try renting lego sets! Brickz On Wheels has amazing sets that can be rented, do check them out! I cannot wait to rent the passenger train, space rocket, Porsche, and other cool sets that they have!


Sunday, January 10, 2021

Make your guests remember the visit! Unique home & decor products from 'Exclusivelane'.

 The first article of 2021, so let me start by wishing everyone a #HappyNewYear! May this new year bring good health and an abundance of happiness! We have been most lucky to meet our loves ones in the past few months, where there have been travel and other relaxations. Nothing can be compared to talking to your friends and relatives over a cuppa coffee or a good meal!


I wanted to buy some things for my home, and be ready to welcome guests once again, and stumbled upon this wonderful site called exclusivelane.com. Just like their name says, they have a very well-curated range of home decor, kitchen, garden, accessories, and a lot of other things for you and your home!


Let me quickly show you what I purchased in about 2000INR.


1. Hand-painted half-cup set of 2:

If you're an ardent chai and coffee lover like me, who can have it any time of the day, you must have definitely tried to cut down on the portions and ask for "aadhi cup chai" or half cup coffee. When your guests ask you for just half a cup of tea next time, serve it in this literal half cup, and see their reaction! The unique cups are definitely conversation starters, microwave safe, and look amazing. The only downside is they aren't the most comfortable for daily use I felt - as you have to be a bit careful when placing it down or drinking out of it - not for clumsy folks.

 

2. Hand-painted salt and pepper shaker set of 2:

We needed to get new shakers, and instead of getting the typical ones, I loved these hand-painted ones with cute huts and houses made on them. And the best thing is, if you like the print, they have an entire collection of plates, platters, etc - so you can also have the entire theme if you are looking at having the entire set. They're really cute, so the next time you are adding seasoning to your dishes, you are also appreciating art at the same time!

3. Sheesha Wood spice box with spoon

While the box is sold as a spice box in their store, it actually is a box of endless possibilities! A good quality wooden box with compartments that you can use to fill with spices, or fill with mouth-fresheners and supaaris for your guests, or even fill with a variety of candy for your lil guests. And not just that, you can also use it to organize and store your trinkets - rings, pendants, or any other nick-nacks. 

They also have wonderful planters, jewelry and so much more - that you can buy for yourself or even gift to someone if you're looking for a unique and not mass-produced gift option!

All the items were shipped in careful packaging, since they are delicate items, and came to be intact, and it took about a week for the items to be delivered.

The best part is that they support local artisans, and you can also see different artisans featured on their page - so if you are someone who is "Vocal for Local" too, then this site should definitely be explored. Happy Shopping!

Also check out, Exclusivelane.com Valentine's Day Store - Gifts for Her


Saturday, November 7, 2020

The best smelling shampoo ever! Just Herbs - Product Review

 I am someone who experiments with different shampoos and conditioners, after all, there are soooooooo many options to choose from! My hair are wavy in texture and very thin and scalp is a combination of dry/oily. Oh, I did face major hair-fall issues in the beginning of the lockdown, for which I cut my hair short and got a Olaplex treatment done- which has given me visible results and reduction on hairfall.

I received Just Herb's 8 in 1 shampoo and Kumuda silicon free conditioner for reviewing, and this review is being written after using the duo 4-5 times.

I am a sucker for ayurvedic, non-chemical, safe on skin/hair products. I used to expose my hair to harsh chemicals a lot during college days - with regular highlights and colouring, blow dries and straightening/smoothening treatments - which then looked dapper, but obvious on the long term led to damaged, weak, thin and breaking hair. So in my 30's I decided to say goodbye to all chemical treatments and products.


8 in 1 Root Nourishing Amla Neem Shampoo


About the product:
Give your hair the near-magical benefits of Amla, Neem, Hibiscus, Henna, Vetiver (Khus), Methi (Trigonella) Seed, Wheatgerm Oil and Soy through one herbal shampoo. Our gentle yet effective, 8 in 1 Root Nourishing Amla Neem Shampoo is specially formulated to nurture and strengthen hair roots and control excessive hair fall without stripping your hair off its natural oils.

Rs.625 for 200ml bottle.

My take:
I absolutely love how this shampoo smells! Trust me, it smells so nice, I wish I could eat it! The fragrance lingers for hours after using the shampoo - and it is delightful! It is magical! I wish I could make you smell it by reading this post, but you will have try it for yourself. That said, the shampoo leaves my hair shiny, squeaky clean and after using the shampoo-conditioner duo my hair is super soft too!
I have had an issue with some shampoos/conditioners in the past that led to dandruff for some reason - thankfully nothing like that has happened after using Just Herbs range.



Kumuda - Indian White Water Lily Silicone-Free Conditioner


About the product:
A gentle silicone-free hair conditioner that smoothens and nourishes dull and damaged hair without causing ‘build-up’ in your strands. Vibhitaki, Indian Gooseberry (Amla), Bhringraj and hibiscus are known in Ayurveda for promoting hair health and stimulating growth while Fenugreek (Methi) helps fight hair thinning and hair fall. The fragrant Kumuda or Indian white waterlily adds elasticity, volume and body to brittle hair.

Rs.695 for 200ml bottle.

My take:
I have tried a few other silicon free hair conditioners and masks - from big reputed beauty brands that too, and yes they have had the issue of causing "build up" in the strands and also led to dandruff issues as mentioned before. The Kumuda shampoo does not smell as nice as the 8-in-1 shampoo, but definitely leaves my hair feeling soft, nourished and tangle free! My only feedback is that the packaging makes it difficult to press and remove the conditioner when needed - a mask container like packaging would probably have been better or else a different bottle shape maybe.

Overall, I am really happy to be introduced to Just Herbs range and cannot wait to try more of their products ranging from skin care, makeup, bath and body, hair and much more! Do visit their website to check out their amazing offers.

Sunday, October 18, 2020

A promise to self for better health, metabolism and immunity!

The year 2020 has taught us many lessons. Lessons including how important it is to be fit and have a good immunity, how important it is to save money for uncertain times, and to cherish every moment with loved ones.

The first few months of the lockdown took a toll on my overall health. Lack of physical movement, the constant stress of household chores and increased working hours, PMS and irregular periods, stress headaches and also a couple of dehydration/low BP led fainting spells! That was the alarm my body was giving me to take care of it, after all, your body is the only real asset you have.

The last couple of months I have been working consistently on making myself fitter. No fad diets nor overtly exerting my body with challenging fitness routines, but taking it slowly and steadily making sure I am enjoying the routine and not finding it stressful. Here are my 3 steps towards a fitter self:

1. Yoga & Meditation

Pranayam and yoga helps cool down and relax the body, the stretches are needed to untie the knots and give yourself more flexibility and keep you fit overall. Meditation is of so much importance when you're feeling stressed out too. I am following online tutorials and instructors and every class leaves me feeling blissful and rejuvenated. 

2. Nutritional Supplements

We are not spending time outside in the sun, and overall need better immunity to help fight the virus - hence intake of Vitamin C and D is very important. But that's not all, I am also using Enlightlife Metabolism & Essential Electrolytes Kit to tackle the dehydration/fainting spells and increase my metabolism, which otherwise was really low.

Enlightlife has a wide variety of health supplements catering to different needs and problems. I love their metabolism kit that includes chia seeds and aapro bean, you let the chia seeds soak overnight, and then in the morning mix in some aapro bean powder, stir and drink! They also suggest to add some honey and a dash of lemon for it to taste better, but I have not been doing that, and have gotten used to the drink now!

They also have some very interesting products like Tenderich coconut powder to mix with water and drink (after all where are you going to regularly get coconuts in the lockdown) - totally needed to balance the body's electrolytes. I was actually prescribed coconut water by the doctor, so this one is a boon for me. Other interesting products include Turmerich which basically is a haldi+pepper concoction with some mango pulp to make it tasty, also there is this super cute sized Aaprobean Peanut Butter Cocoa Truffle Bar which can give you instant energy before or after a workout! The packaging is so compact that I will definitely buy more to carry in my bag always - to combat sudden hunger pangs or give myself that little boost when I am feeling a little weak.

3. Dance Fitness

I used to go for Zumba classes thrice a week till last year and it was the most fun and stress busting activity for me - and the fact that it helps me burn calories and keeps me fit was an add on! I am not using Cure Fit app to take live dance fitness sessions at home - cast it to your TV and it is fun - with changing songs and steps - do try (they have free trials too and there are always deals on their monthly subscriptions).

Though I have only lost a Kg or two, I am feeling a lot more energetic, fit, can feel the loss of some inches and there have been no fainting spells in two months - so basically I know that I am certainly moving in the right direction, and consistency is key! I am a big time foodie and have cooked a variety of delicacies over the lockdown and never stop myself from having butter, cheese, breads, cakes etc - just making sure I am having them in wise proportions, giving myself a cheat day to indulge and being consistent with my supplements and exercise - that is all!

Do note: I am not a certified advisor and please make sure that if you are going to follow any of my methods, you have an okay from your doctor and know what suits your body. Avoid extreme yoga or dance workouts if you have knee/back injuries. 

Sunday, August 30, 2020

Make someone happy today with Oye Happy!

I wanted to buy unique gifts for husband's and son's upcoming birthdays and wanted something different than the run-of-the-mill tshirts or other gifts. And I came across a super cool quirky gifting site called https://www.oyehappy.com/

They have a variety of cute gifts for birthdays, anniversaries, boyfriend girlfriend and so on. And that is not all, keeping in mind the lockdown, containment zones and pandemic they have also a lot of virtual gift options which I think are quite cool too - like getting wishes from strangers, or a virtual guitar performance or even your own app! 

I am totally going to try them next too. For now, I bought their best selling "birthday mail", a mood detector mug, a lizard prank and a glitter bomb.

I cannot share the birthday mail and glitter bomb unboxing pictures because we are yet to use them when the birthday comes. But we opened the mug and the lizard prank.

1. Mood Detector Mug

I love coffee mugs that are interactive. This one comes with a whiteboard marker that allows you to write what your mood is. Isn't that amazing? It also is microwave friendly and the print is good quality. And the price is Rs.299 which is quite decent too.

2. Dead Lizard Prank



Thanks to this prank, I got to know that my 5 year old kid is not scared of lizards and I am a proud mom! I was very excited to record his scared reaction when he opened the surprise, but the joke was on me when he did not have any such reaction and very casually started playing with the lizard. Instead, my mother got freaked out, hahahaha! But it is a cool trick to try on someone who is scared of lizards, and I know a couple of friends who are, and are soon going to be victims of my prank (yes the prank can be done again and again any number of times).

Do check out their range and options for your next gifting need!